At Tiana Vox, we are committed to delivering your orders quickly and safely, no matter where you are in the world. Please review our Shipping Policy to understand how we handle deliveries and related processes.
Shipping Availability
We proudly offer worldwide shipping on all orders. Whether you’re purchasing audio equipment, musical instruments, or recording gear, we ensure your items are shipped securely and efficiently to your destination.
Processing Time
Orders are typically processed within 2–4 business days after confirmation. Once your order has been processed and shipped, you will receive a confirmation message with the estimated delivery timeframe.
Delivery Time
Delivery times may vary based on your location and local postal services. Generally, international orders may take 7–20 business days for delivery. Please note that weather conditions, customs delays, or courier issues may affect these timelines.
Shipping Charges
Shipping costs are calculated based on the weight, size, and destination of your order. Any applicable charges will be displayed at checkout before confirming your purchase.
Cash on Delivery
Tiana Vox offers Cash on Delivery (COD) as the only payment method for all orders. Please ensure that someone is available at [email protected] the delivery address to make the payment upon arrival.
Order Tracking
Once your order has been shipped, you will receive tracking information via email or text (where available). You can use this information to monitor the progress of your shipment until it arrives.
Delayed or Lost Packages
If your order is delayed or lost in transit, please contact our support team at [email protected]. We will assist you in tracking the shipment and, if necessary, arrange a suitable resolution.
Contact Us
If you have any questions or concerns about your shipment, please reach out to our customer service team at [email protected]. We’re here to ensure your experience with Tiana Vox remains smooth and reliable.